BSB30115 Certificate III in Business

The Certificate III in Business is a flexible qualification that can be tailored to the student’s job role. This is a great entry level qualification, or following on from the Certificate II in Business

Packaging Rules

This qualification requires the successful completion of 12 units of competency:

  • 1 core unit
  • 11 elective units

Our standard delivery clusters have been designed to provide a well rounded business qualification which provides students with the skills to succeed and adapt in an ever changing workplace

Cluster 1 Working in a Business Environment

  • BSBWHS302 Apply knowledge of WHS legislation in the workplace (Core)
  • BSBWOR301 Organise personal work priorities and development
  • BSBITU213 Use digital technologies to communicate remotely

Cluster 2 Technology and Software

  • BSBITU306 Design and produce business documents
  • BSBITU313 Design and produce digital text documents
  • BSBITU314 Design and produce spreadsheets

Cluster 3 Customer Service

  • BSBCUS301 Deliver and monitor a service to customers
  • BSBINM301 Organise workplace information
  • BSBCMM301 Process customer complaints

Cluster 4 Teamwork for Improvement

  • BSBFLM303 Contribute to effective workplace relationships
  • BSBINN301 Promote innovation in a team environment
  • BSBFLM309 Support continuous improvement processes

Alternative electives that may be included:

  • BSBADM311 Maintain business resources
  • BSBDIV301 Work effectively with diversity
  • BSBFIA301 Maintain financial records
  • BSBFLM312 Contribute to team effectiveness
  • BSBINM302 Utilise a knowledge management system
  • BSBITU309 Produce desktop published documents
  • BSBITU312 Create electronic presentations
  • BSBPRO301 Recommend products and services
  • BSBPUR301 Purchase goods and services
  • BSBSUS401 Implement and monitor environmentally sustainable work practices

Entry Requirements/Prerequisites

There are no prerequisites for entry to this qualification


12 months

Pathways to Further Study

BSB42015 Certificate IV in Leadership and Management

Delivery Modes

Workplace based traineeship


$250 Enrolment Fee

$180 Resource Fee