This qualification is a suitable entry level qualification for people working in the front of house of a hospitality business such as a cafe or restaurant.
Packaging Rules
A total of 15 units must be completed – 7 core units plus 8 elective units
Core Units
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
Suggested Elective Units
SITXFSA001 Use hygienic practices for food safety
Then choose 7 from
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHFAB012 Provide advice on Australian wines
SITHFAB014 Provide table service of food and beverage
SITHFAB016 Provide advice on food
SITHFAB017 Provide advice on food and beverage matching
SITHKOP001 Clean kitchen premises and equipment
SITXFIN001 Process financial transactions
SITXFIN003 Manage finances within a budget
SITXINV001 Receive and store stock
SITXINV003 Purchase goods
SITXCCS007 Enhance the customer service experience
BSBITU306 Design and produce business documents
SITXFSA002 Participate in safe food handling practices
Entry Requirements/Prerequisites
There are no prerequisites for entry to this qualification
Duration
12 – 15 months
Pathways to Further Study
Students can progress to SIT40416 Certificate IV in Hospitality
Delivery Modes
Workplace based traineeship
Costs
$250 Enrolment Fee
$225 Resource Fee